All You Need to Know About Chargeback Recovery

You may wonder how to get rid of chargebacks and recover lost revenue if you are a merchant. You’re not alone. It’s not fun, and most merchants wish they could get back some of their money. Fortunately, chargeback recovery is a powerful tool to handle chargebacks and recover your revenue. However, it is not easy to master. Read on to learn more about the process of chargeback recovery and how you can make it work for you.

Chargeback Recovery is a Practice Known as Friendly Fraud

Chargeback recovery is a practice where merchants attempt to recover their losses from chargebacks. In many cases, the process can take months and even cost the merchant a substantial amount. This practice is also called friendly fraud. It is similar to the process used to dispute refunds; however, the bank is involved. As a result, chargeback recovery is often much more costly than refunds.

Friendly fraud is a practice that has been increasing rapidly in recent years. While the laws governing chargebacks were designed to protect consumers from fraudulent transactions, many unscrupulous parties use them to their advantage. Although chargeback laws have been around for decades, this fraud practice has risen dramatically. It is particularly harmful to merchants who have yet to embrace EMV technology in their stores.

Takes Time

Chargeback recovery is a complicated process, but it is an effective cnp fraud solutions to manage and recover revenue from chargebacks. Unfortunately, it is not easy, and even large companies can have difficulty recovering chargebacks. A recent 2021 Chargeback Field Report study found that only one-in-eight merchants successfully resolve chargeback disputes. The average win rate for a merchant was only 42%, and the average net recovery rate was only 12%. Additionally, the study found that six out of ten chargebacks were friendly fraud.

Costs Money

Chargebacks cost money for both the merchant and the customer. It takes time, resources, and experienced employees to fight chargebacks and get them resolved in the customer’s favor. Luckily, there are several ways to fight chargebacks and recover your costs. Before fighting chargebacks, consider the time and resources you invest in generating sales.

While chargebacks provide a high level of security and protect consumers from unauthorized transactions, they can be expensive for small businesses. Chargebacks cost both the consumer and the retailer money, and the costs are often higher than the profit on the disputed order.


Chargeback recovery is a time-consuming process that requires a lot of time and resources. It requires researching the transactions, assembling evidence, and writing a rebuttal statement. It can be daunting, especially for smaller merchants. However, the merchant must take chargeback recovery seriously if they want to avoid being a victim of friendly fraud.

Despite the difficulty of chargeback recovery, some easy ways to minimize its impact on your business. One of these is to use a chargeback management solution. This solution is effective, cost-effective, and can reduce the time spent on the process.

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